FAQ_Answers

What is Cormant-CS?

Cormant-CS is a mature, complete IT infrastructure management solution for use in the Data Center (DCIM), work area and campus environments.

Cormant-CS comprises a server, web, client and mobile components. The web is used for most day-to-day desktop activity and the powerful mobile platforms that CS supports are used to record changes as they are made in the infrastructure. These include Apple, Android and Blackberry on-line applications as well as a feature rich off-line application supported on Windows Mobile.

The use of mobility means that changes are recorded in real time ensuring that all information is always up-to-date and trusted for planning and further change management.

Does Cormant-CS scale to support large/global enterprises?

Yes, absolutely. Cormant-CS was designed from the start to support the very largest global customers across all their sites. Cormant-CS is designed to run over global WAN connections.

What types of customers benefit from Cormant-CS?

Any organization with a significant installed IT base can benefit from Cormant-CS. For some customers this may mean thousands (or tens of thousands) of racks in each of multiple data centers, or possibly tens of thousands work stations that need to be tracked.

If a customer is using spreadsheets to track their infrastructure today they are a candidate for Cormant-CS.

How is Cormant-CS different from other infrastructure management systems available?

For a start Cormant-CS has the most advanced mobility/portability solutions available. This ensures that Cormant-CS data is going to be more accurate, as the data is updated when and where changes are made.

Cormant-CS is also one of the most flexible systems available. It is extremely configurable ensuring that what you specifically need to capture and manage can be defined.

Our philosophy has always been to allow all aspects of the product to be administrator/user configurable. This means power users can define new equipment types or download them from our website; there is no need to wait for a vendor to deliver the template.

I know there are solutions out there from vendors that also supply hardware. Are you tied to a specific manufacturer?

No, we are 100% agnostic as to vendor and we value our neutrality. This neutrality means we are guaranteed to support the equipment you have today and allows you total freedom of choice when making future purchase decisions.

Is DCIM just about Power?

No! The infrastructure in a data center is far more than just the power and cooling. To make sensible decisions on server placement multiple factors need to be taken into account. These include: data connectivity, VLAN, rack space availability, POD details (if used), server configuration, device power needs, current power to the rack or row, future planned work in that rack and even what equipment is available in store rooms.

Purchasing a system that cannot view the data center holistically means spreadsheet management will continue for data other than power/cooling. This is not what we believe should be the goal of purchasing an infrastructure management system.

Why do you use barcode's and RFID identification?

Neither technologies are ‘silver bullets’ but both are supported across our mobile platforms (where supported by the mobile hardware). Fundamentally a barcode or RFID tag are doing the same job, allowing you to identify the item, and this is what we use them for – to allow you to instantly identify an item (or in some cases cable) and view that item on the mobile computer. Barcode's are by far the more popular as all significant assets are already barcoded by the manufacturer (serial numbers, MAC addresses, etc.)

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