FAQ_Answers1

Is there any hardware that I have to install in my facilities to use Cormant-CS?

No, we don’t think that is a good idea. Most data center managers are overwhelmed with equipment to deploy without us making that worse. With our open C#/VB scripting we are able to talk to any networked device and this means we can gather environmental and other data directly from installed devices regardless of whether they are CDU power rails, switches or server blades.

What about power calculations, what can Cormant-CS do?

In our experience, there are usually up to four power numbers that are useful for an infrastructure management team: plate power, plate power derated by an internal factor, current power drawn and historical power.

Cormant-CS is able to capture, store and represent all of these values for use in calculations and graphical representations of the data center.

Cormant-CS Mobility/Portability

What mobility/portability do you offer?

Cormant-CS includes on-line applications (in the respective app stores) for the Android and Apple smart-phone and tablet platforms and for the Blackberry smart-phone. The on-line applications require access to the Cormant-CS server and also require a Wi-Fi or 3G (or greater) data connection. They are full read/write applications and are designed for information review and light change usage.

The main mobile application, for heavy day-to-day use, is Cormant-CS on Windows mobile devices with a built-in barcode or RFID scanner. These devices synchronize with the Cormant-CS server and work with a mobile database for complete off-line access to all data for full read/write access. The interface is richer and more complete than the on-line versions. It works off-line because often in data centers and remote locations there is no on-line access option and that would mean no access to records, which we believe is unacceptable. We support devices from global suppliers such as Motorola (formally Symbol) and Intermec.

Why is mobility/portability so critical to infrastructure management?

Mobility/Portability is critical for two key reasons the most important being – if changes are not recorded as they are made, it is likely that either the update will be made late, made inaccurately or often, not at all. This means that staff loses trust in the records and spends valuable time validating the data, which is not really the point of investing in an infrastructure management system.

The second reason why mobility/portability is important is so that staff have access to all the records when reviewing the infrastructure or troubleshooting a problem. Records stuck back on a desktop are useless to assist a user.

Can you tell me more about the off-line Cormant-CS mobile application?

It is best to see a demonstration (click here to arrange one), but in a nut shell it provides a similar UI to the desktop and web applications.

The mobile application supports create, read, update and delete of all information, plan views, rack views (including rack totals), asset and attribute data – including all connectivity, has full access to work orders and has an audit module for times when an audit maybe required. There is even a custom report writer for quick summary reports. It is designed to support all the day-to-day activity a user undertakes away from their desk.

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