FAQ_Answers4

Investment

How is Cormant-CS priced?

Cormant-CS is simply priced using a pricing model that allows you to grow your license over time and ensures that the larger the infrastructure being managed, the lower the unit price.

There is no charge for the number of mobile devices or users accessing Cormant-CS. The solution also comes complete. There are no additional modules to purchase, ensuring you understand the total price up-front.

What services are offered for Cormant-CS?

Advance Mobile Software Solutions is a part of the Cormant partner network are able to provide a full range of services from implementation planning, software set-up and configuration, through to auditing, process documentation and if need be, ongoing move management services.

Is there training available?

Yes there are a full range of training courses available. Most often, the first one taken is a combined implementation training and workshop with the output being a post implementation process document that is used to guide the entire implementation and ensures that the final, implemented solution delivers exactly what you need.

Cormant-CS also has Administration/Configuration, User and Scripting courses that ensure all aspects of Cormant-CS are trained.

The training is usually conducted on a customer’s site.

I’ve heard that implementing an IT Infrastructure Management solution can be expensive. Is that true of Cormant-CS?

There is no getting away from the fact that, regardless of who implements an IT Infrastructure Management solution, there is a cost involved. However, we believe that Cormant-CS provides the lowest costs to implement in the industry (not to mention the lowest ongoing run-costs).

Why do we believe we are such good value? The unique portability combined with very flexible imports, standard and script-able discovery mean that data can be rapidly acquired. The Cormant-CS portability is a vital part of the implementation process as any changes to data that are required are made as they are identified in the infrastructure on the off-line handheld. They are recoded once and done. There is no double handling of paper updates as there are with many other systems. The Cormant-CS handheld includes a powerful audit module for quick, accurate audits.

Technical

If I want to extend Cormant-CS can I?

We support scripting within Cormant-CS that can be written in VB/C# and even BAT type commands. These scripts allow customers to read/write to equipment accessible on the network, perform changes to internal data and also add custom ‘right click’ functionality to any piece of equipment to perform a function or launch a local program, such as Ping, SSH or HTTP's for device access.

What are the technical requirements for deploying CS?

Cormant-CS is windows based and supports Windows server 2003/2008 as well as SQL 2005/2008. A virtual machine is fine. Depending on infrastructure size a dual core, 4GB RAM machine and upwards is required. Cormant-CS supports SQL clusters for the database.

For the web application Cormant-CS supports IE, Firefox, Chrome and Opera. Cormant-CS supports off-line mobile devices from Motorola (Symbol) and Intermec (and others on request) and Apple, Android and Blackberry on-line devices.

Are the off-line mobile devices Cormant-CS supports proprietary?

Not at all. Cormant-CS supports mobile devices from Motorola (formally Symbol) and Intermec. These are off-the-shelf devices and are used by companies around the world. Cormant-CS partners can supply the devices to you, but you can also purchase them off the shelf from multiple sources.

Most customers choose barcode reading devices as almost every asset has a barcode that can be read. RFID scanners are also supported for those customers who require that. This is usually when a customer is implementing a larger RFID project. For near field activity, barcode's are usually just as good as RFID, much cheaper and are, of course, ubiquitous.

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